Users can start flows and then pause them, and those same flows can be made to appear on the user’s Contact record where an agent can resume and complete the flow. This requires and relies on…
Using Serialization with Flow to Store Session Data and Enable
Universal Seamless Handoff Architecture
Flow Community Development Overview “Flowcast” – Feb. 2021
UnofficialSF – Useful Resources about Salesforce Flow, Next Best
Make Screen Flows More User-Friendly with UnofficialSF Resources
Automate This! — Enhance Screen Flows with Reactive Components
Automate This! — Enhance Screen Flows with Reactive Components
Display a Picklist of Flow Names with the FlowList Control
4 ideas for creating a seamless handoff from sales to customer
Seamless Flow Handoffs from Users to Agents – UnofficialSF
UnofficialSF – Useful Resources about Salesforce Flow, Next Best
From Mitch Lynch: New Progress Indicators for Flow – UnofficialSF