Leroy Merlin chooses Mopinion to shape online VoC programme - Mopinion

As of 2019, Leroy Merlin's website welcomes more than 31 million visitors per month. This high number of visitors also brings a few challenges. The biggest challenge is ensuring that visitors experience a simple, pleasant and intuitive online customer journey.

Leroy Merlin chooses Mopinion to shape online VoC programme

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Leroy Merlin chooses Mopinion to shape online VoC programme

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Case study : Leroy Merlin improves employee satisfaction