What is a Spike in Call Volumes?

What is a Spike? The term ‘spike’ refers to a sudden and dramatic increase in inbound contact volume. It’s often understood to be a short-term event, taking place over a few hours, although spikes can continue over longer periods. External [&hellip.

Call Spike: How to Deal With Unexpected Volume Spikes in Your Call

Menthor Q on X: 1/ Last week we saw a spike of Call volumes on

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2 Ways To Even Out Those Spikes In Call Volume - Customer Service Life

Airlines Rush to Hedge Oil Bills Against Risks From Israel-Hamas

9 Ways to Handle Call Spikes in a Crisis

Handling Spike in Call Volumes During Seasonal Times

Sapphire Volume Spike Trading

Tipsheet: Utilities - Preparing for Seasonal Call Spikes

Open Access BPO - The call volume at a 24/7 #CallCenter tends to

Volume Spikes

Suicide hotlines see spike in call volume after Logic's 2017 VMAs performance – New York Daily News

911 centers report higher call volumes, spike in domestic violence